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  • Marcel ★★★★

    Berlin Feb 24, 2020 Cowboy 2

    Ea is great fun driving itself. However, it was a back and forth because the first bike didn't work. It was particularly annoying to send the bike back. Cowboy has passed on no information to me several times, although this was absolutely necessary! Customer service cannot be called premium!

    Cowboy answer

    Hello Marcel,

    Thank you very much for you feedback.

    We'll make sure to double down on the exchange process so we can avoid your situation in the future.

    The Cowboy Team

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